As I posted earlier above, it is not possible to email via "Ning" page. It's very frustrating not to be able to contact anyone about this. 99.9% of websites have a "contact" button on their main page. AMW doesn't. I had to search around for it, and then it doesn't even work. If you are selling merchandise online, you should make sure your email address is current and updated, both for the website and for the "customer service" email on file with Paypal, provided to customers. If anyone can provide a DIRECT address please do so instead of all these links leading to nowhere....thanks.