hey Forrest, what coincidently.. i'm having exactly the same problem with them at this moment, after winning 2 ebay biddings in the last 6 plus weeks. i've been trying to contact them via older -non-active- email addresses which didn't work after they changed the ebay store's name twice recently, like you said!
they started with A Silent place, then Ladyoscar i guess.. and now their current name as you mentioned.
all this most probably to get around with ebay's policy.. after getting negative feedback from others and maybe even account suspension..
i remember, with an older bidding, which went quite smoothly, that they were begging for positive feedback that time, does that say anything..?
i'm not someone who will complaint or give negative feedback right away, but still i'm trying to show a bit more patience.. however if no result soon, i'll be forced to take action on this.